Frequently Asked Questions (FAQ)

If you cannot find an answer to your question, do not hesitate to contact us!


What insurances do you take?

We are not in network with any insurances at this time.  You can contact your insurance company to find out what your out of network benefits are, and to see if you can get any reimbursement for services provided through the practice.  We do not bill insurance companies, however we will provide you with a superbill that you can submit to your insurance if you do have out of network benefits.


I am being prescribed a controlled medication, will the nurse practitioner keep me on the same medication and dosage?

If you feel your medications are working well for you, typically the nurse practitioner will not change your medication regimen.   However, if she feels that a medication has more risks than benefits for your health, she may work with you to get on a safer medication that still meets your needs.  Nurse practitioners in private practice cannot prescribe stimulants, which are medications used to treat Attention Deficit Hyperactivity Disorder.


I am new to the practice, how do I set up my first appointment?

Call or email us!  We will send you new client forms to fill out prior to your first appointment.  We do ask for payment up front to schedule your first appointment, however at follow up appointments you will just need to pay when you arrive.


What forms of payment are accepted?

Credit card or cash.  You are required to pay for services at the time of your appointment, otherwise you might not be seen by your provider.  New clients must pay for their first appointment to schedule.  Full refunds are given to new clients if the appointment is cancelled with more than 24 hours notice.  If the appointment is cancelled with less than 24 hour notice a 50% refund will be given.


Why is gratuity not accepted for massage services?

We consider massage therapy to be a healthcare service, and we do not accept gratuity for any of our healthcare services.  If you enjoy our services, referrals are a great way to thank our therapist!